Privacy Policy

Last Updated

This Privacy Policy was last updated on January 1, 2026. Veradigm Inc. (“Veradigm,” “we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect personal information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, contact support, or subscribe to communications. This may include:

• Name, email address, phone number, and job title
• Organization name, type, and size
• Professional credentials and specialty (for clinician accounts)
• Payment information (processed securely through third-party processors)
• Communications and correspondence with our team

We also collect information automatically when you use our platforms, including IP address, browser type, device identifiers, usage data, and cookies.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services
• Process transactions and send related information
• Send product updates, security alerts, and support messages
• Respond to comments, questions, and customer service requests
• Send marketing communications (you may opt out at any time)
• Monitor and analyze usage trends to improve user experience
• Comply with legal obligations and enforce our policies

Protected Health Information

Veradigm is a HIPAA Business Associate for covered entities using our clinical platforms. Any Protected Health Information (PHI) processed through our clinical platforms is governed by our Business Associate Agreement (BAA) and applicable HIPAA regulations, not by this Privacy Policy. For questions about PHI, please see our HIPAA Notice.

Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf (hosting, analytics, payment processing, email delivery)
• Business partners with your consent
• Law enforcement or regulators when required by law
• Successor entities in the event of a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures including encryption in transit and at rest, role-based access controls, regular security audits, and SOC 2 Type II compliance. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information; object to or restrict processing; data portability; withdraw consent at any time; and opt out of marketing communications.

To exercise these rights, contact us at privacy@veradigm.com or (800) 334-8534.

Contact Us

Veradigm Inc., Attn: Privacy Team
222 Merchandise Mart Plaza, Suite 2024
Chicago, IL 60654
privacy@veradigm.com · (800) 334-8534